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Investigation finds former top enlisted leader improperly endorsed products and used staff as personal shoppers

Retired Army Command Sgt. Maj. John W. Troxell “demonstrated a pattern of using his subordinate staff to perform services for his personal convenience” while he served as the senior enlisted advisor to the chairman of the Joint Chiefs of Staff, according to a redacted copy of an Army Inspector General investigation.

“These unofficial duties included the subordinates going to CVS for him, driving after hours during TDY [temporary duty] to unofficial events, dining with them, and provided unnecessary support to him and his wife,” according to the investigation, which Task & Purpose obtained through a Freedom of Information Act request.

Troxell also appeared to endorse TRX fitness equipment and FITCRUNCH protein bars in two separate videos posted on the senior enlisted advisor’s official Facebook page, the investigation says. He did not receive any compensation from either company.


Marine Gen. Joseph Dunford, then chairman of the Joint Chiefs of Staff, announced in March that Troxell had been disciplined administratively for violating ethics rules, but the Army Inspector General’s Office findings have not been made public until now.

Troxell retired in December. He declined to comment on Monday when reached by Task & Purpose.

The former senior enlisted leader told investigators that he sometimes asked his staff to pick up things for him at CVS, but he always gave them money and told them to keep the change.

One subordinate told investigators that when he tried to give Troxell $10 in change, Troxell replied, “No, dude, you are not an indentured servant.”

Even though Troxell compensated the service members who went to the CVS and elsewhere to run errands, that does not change the fact that he asked subordinates to shop for him, the Army Inspector General’s Office found.

“Troxell had a responsibility to not use subordinates for unofficial duties, and he failed to do so,” the …read more

Read more here:: Task & Purpose

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