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Stars and Stripes – New electronic form to streamline chaotic VA claims process

The Department of Veterans Affairs is changing the way veterans file disability claims, in the hopes of speeding up the process.

The new system, which introduces standardized electronic forms for veterans to fill out, is aimed at streamlining a chaotic process that had led to delays in handling claims and appeals. In the past veterans could file claims and appeals on any piece of paper, which often caused delays because of missing information, according to a VA news release.

“We must do everything that we can to make it as fast and easy as possible for Veterans and their survivors to file for and receive an accurate decision on their claim,” VA Secretary Robert McDonald said in a press release.

The VA is also standardizing the intent-to-file form — after veterans or survivors submit that form, they have one year …read more

Read more here:: Iraq and Afghanistan Veterans of America

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